Our multilingual order management system, "Commerce Robo," frees you from tedious back-office tasks like inventory syncing, order processing, and email correspondence.
Standard support for English, Chinese, and Korean. Intuitive for international staff, no need to log into RMS, etc.
Automatically syncs inventory across multiple malls like Rakuten, Yahoo!, Qoo10, and Shopify, eliminating overselling or stockouts.
*Available at no additional cost for stores subscribed to the AirTrade Basic Plan. For other store integrations, please contact us for details.
From order confirmations and shipping updates to follow-ups, customer emails are automatically sent at the optimal timing.
Manage all order statuses within Commerce Robo — no need to log in to each marketplace’s admin panel.
You and our team share the same management dashboard, allowing real-time visibility into operational progress for complete transparency and peace of mind.
Some overlooked rules, such as “Personal import shipments from overseas cannot be sent to corporate addresses,” are handled seamlessly by Commerce Robo. It automatically detects predefined keywords (e.g., “Inc.”, “Attn.”) in addresses and flags them for review.
Send follow-up emails automatically after shipment. You can also re-engage past customers for cross-selling or up-selling opportunities — helping to increase your customer lifetime value (LTV).
As we expanded into new sales channels, we knew we needed a system to improve operational efficiency. However, there were no suitable OMS solutions for overseas stores — until Commerce Robo was developed for us. It has significantly reduced manual work, allowing us to focus on exploring new markets.
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